PRIVACY GOVERNANCE

Privacy Policy

Last updated: 2026-06-17

Information integrity requires strict boundaries. When you submit details through our forms or browse our services, we handle your corporate records with strict confidentiality to protect against security and regulatory risk. This policy explains what we collect and how we use it.

Data Controller

Private Gravity operates as a systems firm under its registered corporate parent, Own Digital Ltd. Records are processed under that entity's legal responsibility.

Contact: practice@privategravity.com

Information We Collect

We minimise our footprint. We limit collection to basic contact details and the context you provide during the diagnostic process.

Specifically, we collect:

— Contact details: your corporate name and a verified email address.

— Professional and practice context you submit in a diagnostic request.

— Any correspondence you choose to share during the diagnostic process.

— Limited technical data, such as server logs, to protect our infrastructure.

— Aggregate, anonymous site-usage data, configured in cookieless mode.

How We Protect Your Data

We secure the site to block automated bots before they can harvest data. These protections run without cookies or tracking.

Analytics are fully anonymised. We run site analytics without persistent device identifiers and with session recording switched off.

The infrastructure underpinning this system maintains SOC 2 Type 2 attestation, independently verified for security, availability, and confidentiality controls.

What We Never Do

— Absolute ban on the sale, lease, or commercial distribution of personal data.

— Absolute exclusion of behavioural profiling, retargeting, and marketing automation.

— Complete elimination of session recorders and third-party tracking pixels.

— Permanent omission of Google Analytics and consumer marketing tools.

How We Use Your Information

We use the information you provide to assess practice suitability before confirming a diagnostic appointment. Nothing is used for any other purpose.

— Assess practice suitability before confirming the diagnostic.

— Respond directly to authorised corporate representatives where appropriate.

— Maintain accurate records and the security of our systems.

— Understand aggregate, anonymous site usage to improve our services.

Data Retention

We keep your information only as long as needed to complete your diagnostic or maintain your active engagement. Temporary diagnostic logs are cleared within twelve months.

Your Rights

Under United Kingdom data protection law, you may request access to, correction of, or deletion of the personal data we hold about you. We act on these requests without administrative delay.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Communications

Privacy and data governance enquiries: practice@privategravity.com